Privacy Policy

cleverNsmart Hospitality Consultancy (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and consultancy solutions.

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1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, phone number, email address, company name, job title.

• Business Information: Project details, preferences, and other data relevant to consultancy services.

• Technical Information: IP address, browser type, operating system, pages visited, and usage data (collected via cookies and analytics tools).

• Payment Information: Where applicable, limited billing information may be processed through secure third-party payment processors.

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2. How We Use Your Information

We use the information we collect for purposes including:

• To provide and manage our consultancy services

• To respond to your inquiries and requests

• To tailor business proposals and project communications

• To send newsletters, updates, or promotional materials (with your consent)

• To improve our website functionality and service offerings

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3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Your consent, where required

• Contractual necessity when we are delivering consultancy services

• Our legitimate interests, such as business communication and analytics

• Compliance with legal obligations

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4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with:

• Service providers (e.g., email platforms, website hosts, payment processors)

• Business partners or subcontractors for project execution (with prior consent)

• Legal or regulatory authorities, if required by law

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5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Access to your data is restricted to authorized personnel only.

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6. Data Retention

We retain personal data only as long as necessary to fulfill the purpose it was collected for, including any legal or reporting obligations.

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7. Your Rights

Depending on your location, you may have rights under data protection laws to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict data processing

• Withdraw consent (where applicable)

To exercise these rights, please contact us at: hello@clevernsmart.com

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8. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and analyze traffic. You can control cookie preferences through your browser settings.

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9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and recommend reviewing their privacy policies individually.

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10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any changes.

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Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

cleverNsmart Hospitality Consultancy
hello@clevernsmart.com

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